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Frequently Asked Questions
Here you can find answer to the most frequently asked questions.
Top questions
My email account has been closed. What do I do?
General
My password was remembered by my previous browser, but it has now disappeared
I forgot my password
How do I delete emails?
I have decided that I do not want to continue to use my Webmail.co.za e-mail account
Has my email account been deleted?
Webmail.co.za used to be free. Why is it becoming a subscription service?
I am using an email client or app. What settings should I use?
Automatic deletion of e-mails in Trash and Junk folders
IMAP vs. POP
Password requirements
Weak password warning
Subscription
I have many email accounts. Is there a discount available?
Can I sign up for just a short time period?
Can I pay by SMS, invoice or cash?
How do I make changes to my account or to my subscription?
How can I be sure that my payment information is being used securely?
Can I change the renewal frequency to monthly or yearly?
Other
I have other questions about terms and conditions
Who owns Webmail.co.za?
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